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Procurement Operations Specialist

Apply now Job no: 508658
Position Type: Staff
Location: Boston Main Campus
Categories: Finance

About Northeastern:

Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern’s comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.


About the Opportunity:

Come work with us if:

  • You are passionate about delivering on-time, at-cost, and low risk procurement operations.
  • You revel in consistently exceeding customers’ expectations.
  • You want a role in managing enterprise level day-to-day Procurement activities, and thrive when sustaining value and executing on-time services within Procure to Invoice and Vendor / Supplier Management workflows.
  • You’re a well-versed procurement tactician with a continuous improvement and operational efficiency and effectiveness mindset who thrives in delivering outstanding customer service and data driven outcomes via key performance indicators (KPI) and service level agreements (SLA).
  • You demonstrate great agility in day-to-day procurement operations, thrive when delivering on-time and at-cost procurement services, and desire a supporting role in the ongoing Procure to Pay (P2P) transformation.
  • You have amazing level of intellectual curiosity, build strong coalitions, possess strong financial acumen, and continuously demonstrate high degrees of ownership, integrity, and attention to detail.
  • You are an independent self-starter who thrives in connecting people and ideas to data and outcomes, and have a strong entrepreneurial drive.
  • You excel at communication and are comfortable with playing a critical role within a highly visible organization.
  • You thrive when creating better customer outcomes, and are highly accountable to results.


  • Responsible for day-to-day procurement activities within assigned commodities / thresholds
  • Serves as the University’s Procurement operations’ spokesperson, point on specific commodities / workflows, and key interface for the P2P team.
  • Support development and execution of a P2P performance management and transparency initiatives, to include reporting and dashboards for service level agreements (SLA’s) and key performance indicators (KPI’s), P2P team performance scorecards, performance benchmarking, OKR reporting, and customer operations reviews / outreach
  • Works with University’s committees and project teams formed to evaluate specific P2P initiatives
  • Facilitate the development, implementation, and maintenance of processes, policies, guidelines, Standard Operating Procedures, and Business Operating Principles


  • Bachelor’s Degree and a minimum of 5 years relevant experience or MBA / MS with at least 3 years relevant experience
  • Demonstrated expertise and day-to-day activity management within the Procure to Invoice and Supplier Management / Vendor Management workflows, e.g., requisition to purchase order, requirements definition, solicitation and bids, negotiation, source selection, legal review, contract award, vendor onboarding, performance management approach and business reviews, etc.
  • Demonstrated ability to effectively utilize data to identify opportunities, continuously improve performance, and successfully operate within a data drive performance management framework (e.g., meet cost savings goals, efficiency measures, procurement administrative lead time / throughput service level agreements, and misc. procurement operations key performance indicators)
  • Familiarity with government and state / local procurement regulations, commercial procurement best practices, and procure to pay savings levers and techniques
  • Globally minded, self-motivated, flexible, and creative tactician, with ability to prioritize, multi-task, and work horizontally and vertically across a decentralized organization to drive results
  • Demonstrated ability to lead without authority and build “trusted advisor” relationships by delivering sound technical analysis, customer empathy, and data driven decision-making
  • Excellent interpersonal, written, and verbal communication skills with ability to manage customer engagements, interact with, influence, resolve conflict and drive decisions / accountability among individuals from a variety of cultures and disciplines
  • Demonstrated flexibility and willingness to respond to changes in the external environment, while ensuring the organization is able to effectively and efficiently navigate transitions 
  • National Contract Management Agency (NCMA) Certified Professional Contract Manager (CPCM) certification OR relevant industry certification preferred – individual CPCM certification required no later than 12 months after start date
  • Efficient use of Microsoft business programs (e.g., Outlook, Excel, Word, Power Point)
  • Familiarity and experience utilizing data warehouse, data analytics, and reporting tools a plus (e.g., Cognos, SQL, R, Python, Tableau, Power BI)

Preferred Qualifications:

  •  Knowledge of best-practice Procure to Pay (P2P), Procurement Operations, Spend Diagnostic, and B2B business marketplace technologies a benefit


Salary Grade:


Additional Information:

A criminal background check is required for this position.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see

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