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Data and Student Services Associate

Apply now Job no: 508643
Position Type: Staff
Location: Boston Main Campus
Categories: D'Amore McKim School of Business

About Northeastern:

Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern’s comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.


About the Opportunity:

Founded in 1922, the D’Amore-McKim School of Business at Northeastern University offers a unique model of business education that purposely blends innovative classroom learning with real-world business application. At the undergraduate level, both the BS in Business Administration and the BS in International Business programs offer students the opportunity to develop into highly motivated business leaders. Graduate students and corporate learners can choose from several different certificate and full-time and part-time MBA and MS programs designed to enable motivated professionals to accelerate their success in business. The school is committed to embedding a global mindset into all of these programs, as well as in its research and outreach activities.



The Data & Student Services Associate (DA) provides data entry and integrity support to a team of 27 Co-op Faculty and Staff in the D’Amore-McKim Cooperative Education department. This role provides direct support to a team of 5 Co-op Coordinators (faculty) and to the students and employers those Co-op Coordinators coach through the co-op search and placement process. The DA will report to the Associate Director, Strategic Initiatives and will provide support to the D’Amore-McKim Co-op team in three main areas: Departmental Operations & Data, Student Data, and Employer Data. The DA will be one among a 4-person Data Team whose main responsibility is the creation and maintenance of data integrity tools and the department’s overall business & operations processes.

Department Operations & Data:

DAs participate in the development, review, and implementation of business processes together with the Associate Director, Strategic Initiatives; related tasks include creating and updating process documents, schedules/calendars, templates, and trackers in support of new and ongoing processes. As stewards of D’Amore-McKim Co-op’s data, DAs provide NUworks support (Northeastern’s co-op posting & placement system) to our team’s major stakeholders to ensure information is recorded and displayed accurately and efficiently, and they both create and run regular reports to maintain a high-level of data integrity. DAs also manage department events, both virtually and in-person (where public health concerns allow)—including pre-event, event, and post-event logistics.

Student Data:

DAs manage our team’s co-op placement and contract process, communicating regularly with students and their Co-op Coordinators to obtain co-op placement details and ensuring that students are registered for the co-op placeholder course most applicable for their unique placement. The Data Team, in partnership with D’Amore-McKim Co-op’s Global Team, also manages the CPT work authorization process for international students placed in domestic co-ops, providing direct support to students as they navigate the CPT process.

Employer Data:

DAs serve as a crucial touchpoint for the team’s inbound co-op job leads, tracking contact and referral information to gather insights about our pipeline. They also assist new and existing employer partners as they acclimate to the NUworks system, post co-op jobs, host networking events, and (for out-of-region programs) navigate the on-campus interviewing process.


Required • Bachelor’s degree, or minimum two years equivalent working experience • Experience with G Suite and MS Suite • Excellent command of written and verbal communication skills • Willingness and desire to learn and contribute to the design of new processes, systems, and tools • Comfortability working both independently and collaboratively among a team with diverse personalities and strengths Preferred (but not required) • Proficient Excel functions (filtering/sorting, creating/formatting tables, etc.)

Preferred Qualifications:



Salary Grade:


Additional Information:

The position is based on Northeastern's Boston campus; a hybrid work schedule of 2-days on-campus/3-days remote is currently observed by the department.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see



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