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Administrative Assistant

Apply now Job no: 508051
Position Type: Staff
Location: Boston Main Campus
Categories: Advancement and Alumni Relations

About Northeastern:

Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern’s comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.


About the Opportunity:

The Northeastern community has a tradition of giving back, and each day, we witness the impact of our community’s remarkable generosity. Our students are pursuing co-ops in all corners of the globe, growing their cultural fluency and preparing to thrive in the world. Our faculty are delivering leading-edge scholarship, teaching and mentoring tomorrow’s leaders. And our researchers are pioneering new lines of inquiry, accelerating discovery in emerging fields. Northeastern University Advancement plays an integral role in engaging the Northeastern community to create a stronger, more sustainable, and bright future.



The Administrative Assistant, Advancement Operations is a critical member of the Office of University Advancement, providing front-line customer service and serving as the first point for internal and external constituents. This position is responsible for providing excellent customer service including greeting visitors, handling inquiries, and answering and directing telephone calls. Under the supervision of the Director, Employee Engagement and Operations, the Administrative Assistant will provide day-to-day office support including maintaining a welcoming reception area, distributing all incoming mail, ordering office supplies and placing work orders as requested by staff members. This position oversees the scheduling of conference rooms. This is a critical position to the Advancement office as the Administrative Assistant will be the first point of contact for donors, students, faculty/staff and other visitors to University Advancement.

The Administrative Assistant is also responsible for providing budgetary support to the Operations team including monthly budget reconciliations for approximately 27 operating accounts, processing payment for invoices, managing various vendor accounts that service University Advancement, and partnering with Advancement teams to track event budgets and ensure timely payments. The Administrative Assistant will manage the contract submission process for the division, tracking all contracts that come through and submitting to the division gatekeepers and the Office of General Counsel.

The Administrative Assistant will provide administrative support, which may include calendar management and scheduling. Working closely with the University Advancement People Operations team, the Administrative Assistant will assist with various components of University Advancement’s people operations function including assistance with logistics related to workshops and training sessions and the onboarding of new employees.

The Administrative Assistant will work under minimal supervision and be extremely proactive by foreseeing and implementing projects for the office that will typically be completed at their own discretion. They must have exceptionally strong time management skills and demonstrate strong attention to detail.


Associate’s Degree required, Bachelor’s Degree preferred.

One to three (1-3) years of experience working in an office environment or in a customer service role.

Must be able to work in a fast-paced environment where proactive assistance is highly valued.

Strong organizational, communication (written and oral), and interpersonal skills required.

Extremely detail oriented.

High level of self-confidence and enthusiasm.

Positive and customer service oriented.

Must be an innovative, self-starter and possess a demonstrated ability to be proactive and productive with minimal supervision.

Exceptional time management skills are a must.

Ability to confidently and diplomatically interact with donors, faculty/staff, vendors, and other visitors is crucial.



Salary Grade:


Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see



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