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Workday Analyst - Recruiting/Talent Acquisition

Apply now Job no: 507514
Position Type: Staff
Location: Boston Main Campus - Eligible for Alternative Work Location, Toronto, ON Campus - Eligible for Alternative Work Location, Vancouver, BC Campus - Eligible for Alternative Work Location
Categories: Human Resources

About Northeastern:

Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern’s comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.


About the Opportunity:

This position is eligible for Alternative Work Location in Canada as well as the United States. 

To meet the challenges of the university’s continued growth and expansion, HRIT is looking for a qualified candidate who will contribute to the implementation of Workday with a focus on the Recruiting and Talent Acquisition modules and workflow.  This can be a REMOTE position. The ideal candidate is responsible for working with the Talent Acquisition team and our customers in the colleges and divisions to design and implement Workday that improves the way we work and meet both regulatory and business requirements


Work with customers to analyze Recruiting system requirements and identify problems, gather requirements, research options and recommend solution.

• Works with users to determine needs, identify changes and enhancements

• Documents required system modifications

• Analyze data to inform problem

 • Create user stories

• Document as-is and to-be process flows

• Identify gaps in operational business processes, as well as document business process improvements and flow diagrams

• Prepare detailed business requirements

• Work closely with business teams to strategize solutions that support short term and long-term business objectives

• Present and evaluate design solutions

 • Communicate design to all stakeholders


Coordinate implementation of solutions

• Act as the liaison between Business, Developers and Project Managers

• Work closely with developers to ensure requirements and design are completely understood

• Document mapping requirements for interfaces with internal and 3rd party solutions

• Manage 3rd party vendors

• Develops and coordinates test plans, test scripts, facilitate and participates in User Acceptance Testing

• Ensure deliverables align with business requirements with measurable results and drive positive results

• May participate in the creation of training materials and the delivery of training

• Effectively resolves problems and roadblocks before they occur

• Mentors less experienced members of the team • Participate and facilitate project meetings

• Perform ad-hoc project management activities


Provide support on application solutions

• Work with users to trouble shoot issues

 • Coordinate with appropriate resources to resolve issues

 • Update applicable documentation

• Communicate resolution to appropriate parties


• Workday HCM and Recruiting experience required

• A minimum of a Bachelor’s degree in a business or technology discipline or equivalent combination of education and experience.

• 5+ years of experience in business analysis and systems analysis

• 5+ years of experience in all phases of the Software Development Life Cycle (SDLC)

• Strong business analytical and project management skills

• Sound judgment, excellent organization skills and ability to work on multiple assignments simultaneously, prioritize work and meet deadlines

• Proficient with MS Project, Word, Excel, Visio and PowerPoint

• Proven ability to manage competing priorities and multi-task in a high-volume environment

• Proven ability to work in an execution-driven environment and meet deadlines

• Excellent organization, communication, and time management skills, demonstrated ability to work across technical and business resources

• Experience using consulting skills and developing customer relationships

• Experience using analytical skills, tools and techniques to investigate information and draw conclusions

• Experience in identifying operational issues and recommending and implementing strategies to resolve problems

• Experience working with test plans and test cases

• High level of attention to detail, accuracy and thoroughness

• Demonstrated effective interpersonal and customer service skills for effective communication with all employee levels

• Responds to requests with a service mindset

• Hands on style with strong problem-solving skills and a keen attention to detail

• Strong teamwork and collaboration skills

• Excellent oral and written communication skills; experience communicating with both technical and non-technical audiences

• Professional presence; positive energy

• Demonstrated ability to maintain confidential information

• Prior experience in higher education is a plus

Preferred Qualifications:



Salary Grade:


Additional Information:



Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see



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