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Enrollment Counselor

Apply now Job no: 507410
Position Type: Staff
Location: Portland, ME Campus
Categories: Regional Campuses

About Northeastern:

Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern’s comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:

Under the supervision and guidance of the Director of Enrollment, the Roux Institute Enrollment Counselor will work carefully and thoughtfully to progressively move prospective students through the enrollment process. The Enrollment Counselor’s strategy will include, but is not limited to significant call & email conversations, new student follow-ups, and virtual meetings designed to attract adult undergraduate and graduate students in line with the Colleges and Campus Deans' priorities.


Additional responsibilities include group and individual counseling and advising students regarding the admission process, conducting presentations, and developing and maintaining relationships with other university offices. The Enrollment Counselor manages prospective student portfolio throughout the entire enrollment life cycle in alignment with accountabilities, conversion benchmarks, and team enrollment goals. The Enrollment Counselor role has no supervisory responsibilities, but may be accountable for coordinating and managing specific constituent relationships or projects in addition to other duties as assigned. A successful candidate will be a team player with a strong work ethic and demonstrated ability to successfully work independently, and who actively contributes to the office welfare in a high volume, fast-paced environment.


Minimum of Bachelor's Degree is required.

Two to five years of experience in sales, student enrollment or non-traditional college admissions.

Experience using Salesforce greatly preferred.

Any experience in counseling, call campaigns, and small and large group presentations also preferred.

This position will require a flexible work schedule but is primarily Monday-Friday. Some nights and weekends may arise for student-related events, and travel will be minimal, but may be required periodically.

Proven ability to work independently, excellent communication and presentation skills, sensitive and responsive to the needs of diverse constituencies and managing goals.

Highly organized, Self-motivated with an entrepreneurial spirit

Eager to work in a start-up environment

A true team player

Salary Grade:


Additional Information:

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see

Advertised: Eastern Daylight Time
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