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Building Operations Assistant

Apply now Job no: 505712
Position Type: Staff
Location: Boston Main Campus
Categories: Provost’s Office

About Northeastern:

Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern’s comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:

The Interdisciplinary Science and Engineering Complex at Boston MA (ISEC) and the new building (EXP) is seeking a Building Operations Assistant. This position will assist ISEC & EXP operations mangers with the building operations and events within ISEC & EXP. The position will perform a variety of functions within ISEC & EXP (mailrooms, loading dock and lab support). This position plays an important role in the buildings operations to ensure efficient shipping and receiving of supplies and equipment to support researchers’ needs. The primary duties of this position include: receiving, sorting, tracking and delivering daily incoming/outgoing packages and lab supplies.


The Building Operations Assistant provides logistical support for research laboratory operations. Work with mail services, university transportation, facilities, vendors, EH&S and researchers to coordinate, facilitate, and provide logistical support for shipping and receiving laboratory supplies for research and teaching labs in the Interdisciplinary Science and Engineering Complex and the new building.

The Building Operations Assistant receive, sort and distribute incoming mail; pickup and drop-off mail and packages at university mail services as needed; maintain well-organized and tidy mailroom; manages shipping, receiving and distributing all loading dock deliveries; trouble shoots shipping issues and customer complaints that arise and work to solve them. Maintain safety procedures and policies including wearing proper PPE as required.

The Building Operations Assistant will assist with transporting and storing some packed lab generated medical waste in the buildings’ main appropriate storage spaces, assist with coordination of building maintenance requests. This position; coordinate vendor deliveries; monitor the delivery schedule.

The Building Operations Assistant will assist with in-house functions and events; assist with overseeing events set up and breakdown; works cohesively with administrative team members; contributes to the overall success of the ISEC operations by performing all other duties and responsibilities as assigned.


A high school diploma or equivalent with good verbal and written communication skills required. Associate Degree preferred. Provide the minimum education, experience, and skills required to perform the job successfully.

Applicants must have at least one year of full-time, or equivalent part- time, experience in storekeeping loading dock attending and/or mailroom preferably in a school, college, stockroom or warehouse setting. The major duties of which included receiving, shipping and distributing supplies and equipment.

Additional Qualifications:
• Ability to read, write and comprehend the English language, communicate effectively and follow written and oral instructions

• Skilled in working accurately with names, numbers, codes and/or symbols; gathering information by examining records and documents, and maintaining accurate records

• Basic computer skills including internet and Microsoft Office Suite programs (e.g., Outlook, Word, basic Excel)

• Customer service focused

• Team oriented, with capability to work independently and meet deadlines

• Time management and multi-tasking skills a must

• Organized, focused, and detail oriented with excellent follow through abilities

• Flexible, resourceful, enthusiastic, creative problem solver

• Able to lift, carry, push and pull objects up to 30 lbs

• Previous mailroom or office facilities experience a plus

• Ability to take direction and communicate effectively with others

• The required safety training will be provided


Salary Grade:


Additional Information:


Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see

Advertised: Eastern Standard Time
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