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Temporary COVID Testing Site Patient Care Associate


Apply now Job no: 503579
Position Type: Temporary
Location: Boston Main Campus
Categories: Student Affairs

About Northeastern:

Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern’s comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:

The COVID Testing Site Patient Care Associate will be the first point of contact for all students, faculty, and staff being tested for COVID-19. Under the guidance of a Supervisor, the Patient Care Associate will be responsible for greeting and screening Northeastern community members.  Successful candidates must be customer-service focused and be comfortable working in a healthcare setting. The University plans to administer tests to approximately 2,500-5,000 students, faculty, and staff on a daily basis in order to promote rigorous health and safety guidelines across campus.

This is a part-time temporary position.  Testing sites will be open 7 days week.  Multiple shifts and schedules available.  Must have flexible schedule.

Responsibilities:

  • Greet all Northeastern community members entering the testing site
  • Manage the waiting area
  • Check-in all patients
  • Provide screenings to all patients, using established questionnaire
  • Administer temperature checks
  • Must adhere to HIPAA and OSHA regulations
  • Other duties as assigned

Qualifications:

  • Minimum of 1 year work experience in a customer-centric role
  • Proficient in English
  • Team player who consistently provides excellent customer service
  • Reliable and able to work in a fast-paced, potentially stressful environment while exhibiting strong communication skills including listening and empathy
  • Demonstrated record of consistent professional performance, including punctuality, appropriate behavior, respectful treatment of patients and colleagues and compliance with confidentiality laws and policies

Additional Information:

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.

Advertised: Eastern Daylight Time
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