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Compliance Coordinator

Apply now Job no: 503025
Position Type: Staff
Location: Boston Main Campus
Categories: Enrollment Management

About Northeastern:

Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern’s comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:

Reporting to the Associate Director, the Compliance Coordinator will assist with managing employment regulation compliance for the Office of Student Employment, Graduate Assistantships & Fellowships. Crucially, the Compliance Coordinator will develop expert knowledge of federal I-9 regulations in order to oversee the compliance of all student I-9 forms in the I-9 Service Center. This will include independently developing strategies for the entire student employment operation, running reports, delegating tasks to student staff, coordinating with faculty/staff across the University (such as other I-9 administrators and supervisors of student employees) to ensure compliance with federal regulations, and communicating key updates to colleagues and student staff as needed. They will also design and implement methodologies for the University to best guide student employees completing Section 1 of the I-9 and submitting supporting documentation, and they will oversee processing and compliance of Section 2 of the I-9 as well as any necessary follow-up. Important compliance procedures such as handling of remote I-9 and Tentative Nonconfirmation cases will fall under this role's authority.


The Compliance Coordinator will co-manage all front desk procedures, including supervision, training, and evaluation of student staff; answering phones and assisting with walk-in traffic when necessary; and especially addressing escalated I-9 questions as they arise. This individual will interact with a student population from a variety of backgrounds and cultures, as well as their parents/guardians, and must maintain a patient and helpful demeanor in all communications.

In addition, this position provides support to the Associate Director in day-to-day operations as well as special projects.


Bachelor’s degree required; three to five years’ experience in an office environment, preferably in an academic environment. We are looking for a detail-oriented professional who is experienced in handling a wide range of administrative tasks and confidential information. Experience with I-9 processing and the federal E-Verify system is a big plus. The successful candidate must be willing to take initiative and address compliance issues as they arise, and will need to stay informed of federal I-9 procedures at all times as they will be the primary trainer on such procedures for the office. They must demonstrate maturity, tact, and the ability to maintain a high level of confidentiality. Willingness to assist others with a broad range of tasks, a positive mental attitude and a sense of humor under pressure are critical.

Qualified candidates will have excellent written and verbal communication skills, strong time management skills, and a heightened attention to detail. Higher Education experience and understanding of campus climate a plus. This is a high volume office that requires a resourceful, motivated individual who demonstrates follow-through. Must be able to manage deadlines, to work independently and to function as a solid team member. Should be comfortable taking ownership of projects, but also know when to ask for help.

Proficiency in the Microsoft Office Suite and a high level of comfort working with technology are required. Familiarity with PowerFAIDS, Adobe Acrobat, JobX, TimeSheetX, Fragomen (I-9 processing system) and/or Banner systems a plus.

Salary Grade:


Additional Information:

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see

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