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Student Employment Assistant

Apply now Job no: 503005
Position Type: Staff
Location: Boston Main Campus
Categories: Enrollment Management

About Northeastern:

Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern’s comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:

Reporting to the Assistant Director, the Student Employment Office Coordinator will assist with the day-to-day oversite of the Office of Student Employment, Graduate Assistantships & Fellowships operation. They will serve as the primary point of contact for new and continuing students and their families, as well as on and off campus employers.


This position is responsible for maintaining office communication, streamlining administrative procedures, assisting with weekly payroll processing, inventory control, student hire processing, office student staff supervision and task delegation. We are looking for an energetic professional who is experienced in handling a wide range of administrative and executive support related tasks. Well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.


Associate's degree required; Bachelor's degree preferred. Minimum of two years' experience in an office environment, preferably in an academic environment required. Capable of being hands on and adept at managing a student team. Management oversight of student staff, including coaching, delegation and accountability. The successful candidate must demonstrate maturity, tact, and the ability to maintain a high level of confidentiality. Must demonstrate willingness to assist others with a broad range of tasks. A positive mental attitude and a sense of humor under pressure are critical. A creative thinker who keeps in mind the mission and customer service experience of the office is preferred. Qualified candidates will have excellent written and verbal communication skills, strong time management skills, and a customer service focus. Well-developed interpersonal and public speaking skills preferred. Higher Education experience; understanding of campus climate a plus. This is a high volume office that requires an individual with strong attention to detail and follow-through. Must be able to manage deadlines, to work independently and to function as a solid team member. Should be comfortable taking initiative, but also knows when to ask for help. Proficiency in the Microsoft Office Suite and a high level of comfort working with technology are required. Familiarity with Outlook, Excel, PowerFAIDS, Adobe Acrobat, JobX, TimeSheetX, Fragomen (I-9 processing system) and/or Banner systems a plus.

Salary Grade:


Additional Information:

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see

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