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Assistant Director, External Events and Conference Programs

Apply now Job no: 502995
Position Type: Staff
Location: Boston Main Campus
Categories: Student Affairs

About Northeastern:

Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern’s comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:

This position will assist the Director of Business Operations and Program Support with several components of the Office of External Events & Conference Programs which include: Client Management for external organizations that rent space to hold an event on campus; New program development and expansion; Conference housing and intern housing program; related contracts, insurance, & billing procedures.


The Assistant Director will provide management and oversight to organizations that rent space on campus to hold a meeting or event, whether they have an internal campus sponsor or not. This will include negotiation and development of a contract, ensuring that insurance provisions are met, and mitigating the university’s risk exposure from external activities. It will also include managing client space needs, the billing and collection of outstanding balances, and overall client relations. The Assistant Director will also educate internal campus partners about our office’s roles and responsibilities.

As part of a team, this position will also assist the other two Assistant Directors with coordination of meeting space and other operational aspects of the Conference Housing Program and the Intern Housing Program, during peak periods. It will also include assisting the other two ADs with processing contracts and billing for the program, during periods of heavy volume. Some nights and weekend work will be required.

Managing conferences and meetings includes being on-site and being present, often serving as the central point of contact for all details related to an external event including coordination and confirming such things as catering, parking, signage, media, public safety, building services, etc.

The Assistant Director will be an ambassador of the university and under the Director’s guidance, support program expansion efforts as appropriate.


• Bachelor’s Degree Required. Minimum 3 years work experience in consulting, business operations, project management, strategy development or related field in a fast-paced and service-oriented environment.
• Adept at building interpersonal relationships
• Excels at operational efficiency, multi-tasking, and prioritizing tasks at hand
• Demonstrates fundamental understanding of business principles
• Some supervision and program management experience
• Resilience and excitement around expanding role and shifting responsibilities
• Well-developed interpersonal and public speaking skills
• Communication skills to include oral and written
• Enjoys working in a tight-knit team environment
• Passionate about solving complex problems; comfortable with not always knowing the answer but knows how to engage in a process to figure it out
• Exceptional PowerPoint/storytelling and Excel skills
• Experience with Salesforce and Social Tables is a plus
• Some experience in event planning is recommended
• Entrepreneurial and self-starter
• Attention to detail is a must

Preferred Qualifications:



Salary Grade:


Additional Information:


Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see


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