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Communications Manager

Apply now Job no: 502950
Position Type: Staff
Location: Boston Main Campus
Categories: Human Resources Management

About Northeastern:

Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern’s comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.


About the Opportunity:

HRM is committed to building a talent focused organization and to providing best-in-class human resource expertise and customer responsive services that are aligned with Northeastern 2025. In short, HRM’s purpose is to make it easy to come to Northeastern and easy to be at Northeastern.


The Communications Manager provides support for all communications from the HR division in alignment with the university’s vision for Northeastern 2025. In partnership with the HR leadership team, this person will be responsible for designing, developing, implementing and continuously improving a comprehensive and integrated communications and engagement program which supports the goal of a talent focused organization, attracting and retaining high quality faculty and staff.

This is a very hands-on role requiring experience both in developing the actual communications and keeping the media presence current and informative. This role is also instrumental in coordinating internal recognition events. The selected candidate will regularly engage with a variety of internal and external stakeholders to execute on the engagement strategy. S/he will team up with key university partners to ensure that the internal communications plans are aligned with university policies and brand guidelines as necessary. S/he will use multiple platforms, including print, digital, social and the web to define and deliver compelling content. The ideal candidate will be both results-oriented and an innovative partner committed to supporting an organization moving forward rapidly in a changing environment.


• 5-8 years professional experience in communications, agency or corporate communications, or public relations required. Bachelor’s degree required in marketing, communications, public relations, journalism or closely related field.

• Highest-level writing skills, with the demonstrated ability to write on a wide variety of topics and to adapt style for a range of audiences, using correct grammar, punctuation, spelling, and formatting. Strong proofreading and editing experience. Demonstrated HR-related communications experience in areas such new program or services launch, new systems implementation, strongly preferred.

• Tech-positive approach, always on the lookout for new, better techniques/ platforms for digital outreach. Hands-on experience with website design and updates; a variety of communications tools and strategies.

• Demonstrated ability to build relationships and work with distributed stakeholders to drive a single communications and engagement strategy. Strong interpersonal and verbal/ presentation skills. Proven experience as a team player, demonstrating both leadership and participant skills; ability to work with a wide variety of stakeholders. Event management or planning experience a plus.

• Ability to independently manage multiple priorities and deadlines while ensuring high quality products and customer focused services, partnering with key staff across the university. Demonstrated success in using analytical, judgement and problem-solving skills to determine needs and arrive at consistently sound conclusions. Must be able to quickly adapt to changing priorities.


Salary Grade:


Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see

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