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Position Type




Administrative Assistant

Apply now Job no: 502725
Position Type: Staff
Location: Boston Main Campus
Categories: Advancement and Alumni Relations

About Northeastern:

Founded in 1898, Northeastern is a global research university and a world leader in experiential learning. The same commitment to connecting with the world drives our use-inspired research enterprise. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Our campuses in Charlotte, N.C., San Francisco, Seattle, and Toronto are regional platforms for undergraduate and graduate learning and collaborative research. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts.


About the Opportunity:

The Northeastern community has a tradition of giving back, and each day, we witness the impact of our community’s remarkable generosity. Our students are pursuing co-ops in all corners of the globe, growing their cultural fluency and preparing to thrive in the world. Our faculty are delivering leading-edge scholarship, teaching and mentoring tomorrow’s leaders. And our researchers are pioneering new lines of inquiry, accelerating discovery in emerging fields. Northeastern University Advancement and the Office of Alumni Relations play an integral role in engaging the Northeastern community to create a stronger, more sustainable, and bright future.


The Administrative Assistant will provide front line customer service for the Office of Alumni Relations including greeting visitors, handling inquiries, answering telephone calls and responding to the office emails under the supervision of the Senior Associate Director. The Administrative Assistant will also provide office support, event registration, event coordination and program logistics for the department as needed. This position plays an integral team role in delivering on the outreach promise and expectations of alumni relations at Northeastern. The position serves as the first point of contact in the office for various constituencies (i.e., divisional, alumni, volunteers, students, and faculty, and university departments).

The assistant will provide office support, event coordination and program logistics for the community and Boston -based programming under the supervision of the Senior Associate Director. They also will represent the university and the Office of Alumni Relations in a professional, enthusiastic manner with a customer service and team focus.

The Administrative Assistant will manage the reconciliation of the office budget, process vendor payments and oversee the process for hiring student employees, as well as the submission of facilities and it work orders. They also will provide support to the Executive Director in general day to day operational aspects that facilitate the smooth functioning of the office in adherence with university
Evening and weekend work is required as event and office needs dictate. Occasional local and regional travel to event sites may also be required. This position requires some lifting of heavy items and/or use of a hand truck for event supplies and equipment. The Administrative Assistant will perform other duties as assigned.



Bachelor’s Degree preferred: one to three (1-3) years of experience working in an office environment with customer service responsibilities; Experience working in higher education a plus; Strong organizational, communications (written and oral), interpersonal, and computer skills; Proficiency in Microsoft Office including Excel, Word, and PowerPoint; Detail-oriented; High level of self-confidence and enthusiasm; Ability to work and be productive with minimal supervision; Ability to work in a team environment as well as independently; Ability to interact professionally and diplomatically with alumni, volunteers, students, staff, faculty, vendors, and external entities.


Salary Grade:


Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see

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