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Assistant Director - Academic Advising

Apply now Job no: 502494
Position Type: Staff
Location: Boston Main Campus
Categories: College of Engineering

About Northeastern:

Founded in 1898, Northeastern is a global research university and a world leader in experiential learning. The same commitment to connecting with the world drives our use-inspired research enterprise. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Our campuses in Charlotte, N.C., San Francisco, Seattle, and Toronto are regional platforms for undergraduate and graduate learning and collaborative research. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts.


About the Opportunity:

The Graduate School of Engineering (GSE) is seeking an Assistant Director to join its expanding Student Services team. Our student population is diverse and expanding rapidly.


Under the direction of the Asst Dir - Academic Advising, the position combines individual student services advising for a portfolio of students, collaboration with program leadership with regard to student needs, responsibility for leading and directing assigned student services functions, and direct supervision of one to four student services advisors. Individual student services advising for graduate students: The Assistant Director provides support for graduate students in the areas of orientation, course registration, academic monitoring, program interruption, documentation of curriculum exceptions, and graduation clearance in their assigned Certificate, Master of Science, and PhD programs. Support for BS/MS students is provided in collaboration with the undergraduate advisors. The Assistant Director serves as a SEVIS contact for the high percentage of international graduate students in the program(s) s/he supports. While not responsible for visa compliance, the SEVIS contacts in the college partner with the Office of Global Studies to advise students on compliance requirements. Depending on program portfolio, s/he may work with departments to administer Stipended Graduate Assistantships for students. This work requires superior attention to detail, is deadline driven, and is critical to the success of our PhD programs. Leading and directing assigned student services functions: The Assistant Director independently plans, implements, communicates, and is accountable for student services functions, such as graduation clearance, academic probation, or course registration. S/he is expected to identify, recommend, and implement process improvements. Sh/e brings appropriate issues to the attention of the Director as needed. Collaboration with departments & other units: The Assistant Director collaborates with department program directors on academic University processes, such as the annual curriculum update. S/he is expected to collaborate with others involved with COE Graduate Education including cooperative education coordinators, graduate program directors, faculty, and admissions personnel to meet student needs and to identify opportunities for improvement. Direct supervision: The Assistant Director provides direct supervision and mentorship for two to three student services advisor, or senior student services advisors, within the student services team. The Assistant Director provides feedback and recommendations to the Director on the performance of all direct reports.


Master's Degree required. At least 4 - 6 years of related administrative experience. Experience in academic setting highly desired. Demonstrated advising abilities. Expertise in policies and processes related to graduate student academic affairs, including registration, progression, academic standing, and graduation clearance.  Ability to establish, refine and be accountable for meeting goals in a dynamic work environment - Strong analytical, interpersonal, and organizational skills; proactive, organized, and attentive to detail. - Ability to work independently and collaboratively.  Excellent oral and written communication skills and team-building skills.  Ability to communicate and interact effectively with individuals of diverse cultural backgrounds.  Ability to set goals, multitask and manage time effectively.  Ability to handle confidential and sensitive information.  Ability to manage a high volume of students effectively and efficiently.  Demonstrated ability to lead a team process with accountability - Demonstrates professional approach to problem-solving, and leadership skills - Some direct supervisory experience required – can include supervision of student personnel- - Computer literacy requirements include strong working knowledge of Microsoft Windows environment including MS Word, Excel (intermediate level), and a good understanding of databases.  Experience working with international student populations highly desired.

Preferred Qualifications:



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Advertised: Eastern Standard Time
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