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Business Systems Analyst

Apply now Job no: 502271
Position Type: Staff
Location: Boston Main Campus
Categories: Human Resources Management

About Northeastern:

Founded in 1898, Northeastern is a global research university and a world leader in experiential learning. The same commitment to connecting with the world drives our use-inspired research enterprise. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Our campuses in Charlotte, N.C., San Francisco, Seattle, and Toronto are regional platforms for undergraduate and graduate learning and collaborative research. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts.

About the Opportunity:

HRM is committed to building a talent focused organization and to providing best-in-class human resource expertise and customer responsive services that are aligned with Northeastern 2025. In short, HRM’s purpose is to make it easy to come to Northeastern and easy to be at Northeastern.


To meet the challenges of the university’s continued growth and expansion, HRIT is looking for a qualified candidate who will contribute to the analysis, solution selection, implementation, and improvement of various information technology applications for the HRM department. This is a 3-year term appointment and could lead to a permanent position.

The ideal candidate is responsible for working with HR’s functional areas and our customers in the colleges and divisions to design and implement solutions that improve the way we work and meet both regulatory and business requirements.

This position is responsible for providing functional support to expand the capabilities of the current systems and contribute to process improvements of the administration and support of the operation.

This position will play a pivotal role in the system development life cycle and consult with both functional areas and end users to evaluate business requirements, identify solution options and execute the implementation of these. You will work with all levels of the business, ensuring IT deliverables align with business requirements with measurable results and attention to Change Management; ensuring that changes are thoroughly and smoothly implemented, and that the lasting benefits of change are achieved.

The qualified candidate will be responsible for leading various size projects, providing project management oversight and executing on all phases of the project life cycle, including project planning and communication. In addition, the candidate will assist with planning and execution of the testing efforts including development of test cases, coordination between technical and business resources, and documentation of the testing results. In addition, the candidate with assist with change management activities including developing training materials and providing system support.

Must demonstrate excellent negotiation, analysis, problem-solving, decision-making and time management skills. Must have the ability to interact with customers in a sensitive and diplomatic manner, maintaining positive relationships and building consensus on project goals.

To ensure that essential services are provided to the university community, the employee will be required to work outside their regular working hours as needed.


• A minimum of a Bachelor’s degree in a business or technology discipline.
• 5+ years of experience in business analysis and systems analysis
• 5+ years of experience in all phases of the Software Development Life Cycle (SDLC)
• Strong business analytical and project management skills
• Sound judgment, excellent organization skills and ability to work on multiple assignments simultaneously, prioritize work and meet deadlines
• Proficient with MS Project, Word, Excel, Visio and PowerPoint
• Proven ability to manage competing priorities and multi-task in a high-volume environment
• Proven ability to work in an execution-driven environment and meet deadlines
• Excellent organization, communication, and time management skills, demonstrated ability to work across technical and business resources
• Experience using consulting skills and developing customer relationships
• Experience using analytical skills, tools and techniques to investigate information and draw conclusions
• Experience in identifying operational issues and recommending and implementing strategies to resolve problems
• Experience working with test plans and test cases
• High level of attention to detail, accuracy and thoroughness
• Demonstrated effective interpersonal and customer service skills for effective communication with all employee levels
• Responds to requests with a service mindset
• Hands on style with strong problem-solving skills and a keen attention to detail
• Strong teamwork and collaboration skills
• Excellent oral and written communication skills; experience communicating with both technical and non-technical audiences
• Professional presence; positive energy
• Demonstrated ability to maintain confidential information

Preferred Qualifications:

• Prior experience in higher education is a plus
• Familiarity with the following systems preferred: Banner HR or similar HRMS, Applicant Tracking & Onboarding system, Time & Attendance system.


Salary Grade:


Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see

Advertised: Eastern Standard Time
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