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Global Experience Advisor


Apply now Job no: 501294
Position Type: Staff
Location: Boston Main Campus
Categories: Global Experience Office

About Northeastern:

Founded in 1898, Northeastern is a global research university and a world leader in experiential learning. The same commitment to connecting with the world drives our use-inspired research enterprise. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Our campuses in Charlotte, N.C., San Francisco, Seattle, and Toronto are regional platforms for undergraduate and graduate learning and collaborative research. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts.

 

About the Opportunity:

The Global Experience Office (GEO) is a central office of global education at Northeastern University, committed to ensuring that every Northeastern student has an opportunity to engage in intellectually challenging and culturally enriching experiences throughout the world. To achieve this, GEO partners with Northeastern colleges and units to integrate global experiences into their curricula and to enhance their capacity in operating global programs. GEO’s own signature programs are carefully designed and operated to complement students’ on-campus studies, to deepen students’ knowledge of the world and their chosen field of study, develop intercultural and political sensitivity, utilize and strengthen foreign language skills, and help students explore global career options. Through these programs, GEO facilitates global experiences for over 2,700 NU students and 200 additional foreign incoming students.

 

Responsibilities:

With supervision from the Assistant Director of Advising, the Global Experience Advisor (Advisor) provides advising, referral, and information services for NU students interested in global experiences, including goal setting, selecting programs, identifying sources of funding, building cross-cultural awareness, health and safety support, visa guidance, and mitigation of risks. The Advisor maintains expertise in Higher Education systems of an assigned region of the world and oversees a portfolio of programs in the region; assist in developing and promoting NU global programs, provides input into the admissions decisions, and administers program enrollment and ensures students’ compliance with registration and transfer credit requirements. The Advisor organizes and implements materials and events to prepare students for the sojourn and to facilitate reflection upon return; conducts promotional and outreach events. The Advisor will assist faculty leading Dialogues of Civilizations and other short-term programs with student support, including but not limited to application assistance, visa guidance, flight details, etc. As the GEO liaison to at least one of NU’s Colleges, the Advisor works with College Advisors to establish seamless integration of study abroad with the degree programs.

 

The Advisor plays an important role in GEO regional “pods” - teams of advisors, program designers, and operations coordinators who collaborate to ensure quality of programming and continuity of services to GEO’s key audiences. 

 

This position is expected to travel to conduct periodic site visits and to attend, facilitate, and/or present at meetings or conferences domestically and internationally. Some extended evening advising hours, as well as some evening and weekend and events will be required to accommodate Northeastern students and coop students and faculty.

 

Qualifications:

  • Master's degree required in relevant field (e.g. International Education, Intercultural Relations) preferred.
  • 2+ years of university-level study abroad office experience required
  • Previous experience studying abroad at the undergraduate level or time living abroad
  • Working knowledge of principles and issues of education abroad advising, including the ability to advise students considering global experiences.
  • Understanding of NAFSA (Association of International educators), professional ethics and competencies.
  • Strong oral and written communication skills, including intercultural and interpersonal communication;
  • Ability to interact with global program representatives, faculty, students, and parents in a highly professional manner with an understanding of protocol and confidentiality.
  • Ability to effectively represent the University to outside institutions and universities
  • Strong organizational, project management, administrative, and computer skills.
  • Proficiency in Excel and other Microsoft Office software required.
  • Familiarity with Salesforce, Terra Dotta and student record systems (ex. Banner) preferred.
  • Ability to work both independently and as a member of a team

 


Preferred Qualifications:

 

 

Salary Grade: 

10

Additional Information:

 

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.

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