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Lead-Communications Operations - Remote Opportunity Boston Main Campus
Information Technology Services (ITS) is looking for a driven and detail-oriented collaborator to serve as the Lead-Communications Operations, and to help support Northeastern’s transformation into a modern, digital university. The IT Communications team plans and drives efforts that engage people—at the university and beyond—about ITS, including its services, values, and the strategic role IT plays in helping the university deliver on the Northeastern 2025 vision.
Lead Web Developer - Remote Opportunity Boston Main Campus
The lead web developer, university web strategy and solutions, plays the leading role for web development at Northeastern, striving to create clean, testable, and efficient web products that provide a positive experience to both end users and other developers alike. Along with strong OOP and MVC experience, they are a highly productive coder within the team’s technology stack (HTML, CSS, JavaScript, PHP) and associated frameworks (primarily modern WordPress frameworks, Laravel, TailwindCSS, VueJS). The lead web developer brings well-formed opinions about how to deliver high-quality, performant, accessible and secure web properties within the context of the university’s brand that leads to a superior user experience across all platforms and devices. Along with strong coding abilities, the lead web developer effectively communicates with various clients and stakeholders as needed and delivers well-written, procedural documentation. The lead web developer is expected to build strong relationships with other university developers in order to align with industry best practices and to implement centralized web strategies.
Web Developer II (SAIL) Boston Main Campus
Northeastern University is advancing its next generation experiential learning through the development of a student learning framework and platform that integrates what we know from the learning sciences: Self-Authored Integrated Learning (SAIL). We are seeking a Web Developer who will bring added knowledge and frameworks to our talented SAIL web engineering team in ITS. This role will work closely with the iOS and Android developers. To date, the team works most with Ruby on Rails, & ReactJS. As a member of the SAIL team https://sail.northeastern.edu/about/) the Web Developer acts as a key member of the digital technology capability at Northeastern, helping to keep ITS at the forefront of higher education and deliver upon our university NU 2025 vision (https://www.northeastern.edu/2025/) and Robot Proof Future (http://robot-proof.com). Information Technology Services (ITS) is a partner in the advancement of teaching, learning, and research at Northeastern University. We forge pathways to academic and professional successes through secure, collaborative solutions that propel innovation on individual, institutional, and global levels. As a member of our team, you will be part of exciting technology initiatives not found at other universities. Learn more about our culture, benefits, and how you can bring digital learning to life with us.
Application Analyst - Remote Opportunity Boston Main Campus
The Division of Information Technology is currently seeking a talented individual to fill the role of Application Analyst. The Application Analyst will participate in the delivery and administration of Enterprise Applications and Systems that meet the academic and administrative needs of the University. The Application Analyst: • Is responsible for the support, configuration and administration of new and existing applications and systems that the department supports. A particular focus will be in the CO-OP and Career Services space. • Is responsible for researching, monitoring and documenting the functions and features of applications/systems. • Provide technical support in the identification, analysis, and resolution of problems. The key challenge of this position is to ensure that application services deployed by the department are properly supported, maintained, sufficiently available, and administered. To ensure that essential services are provided to the university community, the employee will be required to work outside their regular working hours as needed.
Director of IT Infrastructure, Unified Communications, and Telecommunications Boston Main Campus
The Director of IT Infrastructure & Operations is a hands-on technical/management role reporting to the Associate Vice President and Chief Technical Officer. In partnership with the AVP and CTO, the Director is responsible for managing current and future Infrastructure technologies and their development to support Northeastern University’s growth. This individual will have a diversified background of technical infrastructure experience and skills, demonstrated project management acumen, excellent vendor management skills, plus a superior, service-oriented approach to infrastructure management. This individual will work closely with IT management, academic departments and business units to implement effective solutions with the university’s objectives. The Director role will possess a high level of creativity and exceptional problem-solving skills to develop and implement the next generation of IT infrastructure. In partnership with the AVP and CTO, the Director will identify opportunities and risks for architecting the company's infrastructure solutions, including identification of competitive services, opportunities for innovation, and assessment of technical obstacles and hurdles.
Business Intelligence Database Developer- Remote Opportunity Boston Main Campus, Remote
The Division of Information Technology Services is currently seeking a talented individual to fill the role of Business Intelligence (BI) Database Developer. The BI Database Developer will be a dedicated member of the Business Intelligence and Analytics Team within the larger ITS organization. The role has two primary responsibilities. First is the continued expansion and administration of the university’s Microsoft SQL Server Enterprise Data Warehouse (EDW). In this role, the BI Database Developer will work closely with members of the BI & Analytics team to define and implement new data marts and analytic structures to support reporting and analytic needs across the university. This includes the design of dimensionally modeled data marts, database views, and development of complex ETL/data integration software using technologies such as SSIS and stored procedures. Secondarily, the BI Database Developer will serve as the primary resource for ongoing maintenance and monitoring of the EDW. This includes administrative activities such as database object and SSIS migrations, performance tuning, incident resolution, and user management. The ideal candidate has some experience working in hybrid-cloud environments such as Microsoft Azure. While we currently have deployed on on-premises EDW and analytics environment, it is the objective of the Business Intelligence and Analytics team to develop and implement a cloud strategy that enables scale across data platforms and BI/AI/ML applications. To ensure that essential services are provided to the university community, the employee may be required to work outside his/her regular working hours and on some university holidays.
Privacy Analyst Boston Main Campus
The primary role of the Privacy Analyst is to support and direct the operational functions of the University’s Privacy Program by: assisting the Chief Information Security Officer (“CISO”) in the strategic design, development and implementation of an integrated and comprehensive privacy program and in formulating the university’s agenda for meeting institutional privacy obligations consistent with the university’s mission, Academic Plan and global presence; and providing day-to-day oversight of the Privacy Program to address fundamental privacy issues and procedures related to safeguards for and management of access to personal data, in keeping with applicable laws, regulations and policies. The Privacy Manager will report to the Information Security Risk and Compliance Manager. The Privacy Analyst will be responsible for effective collaboration with the Office of the General Counsel (“OGC”) and Compliance Department, as well as academic and business units in developing a strategic and compliant approach to data privacy, including in evaluating and managing data privacy risks, developing standards, policies, and enterprise-wide procedures, and providing guidance across the university on privacy issues, including third-party contracts and incident response. The ideal candidate should possess a combination of business knowledge, technical skills, people and communication skills, and the ability to guide data strategy and control standards.
Full Stack Developer (NUAdmit) - Remote Opportunity Boston Main Campus
The division of Information Technology Services is currently seeking a talented individual to fill the role of Full Stack Developer. The Full Stack Developer directly contributes to the design, development, and implementation of critical applications supporting Northeastern University. This customer service oriented individual meets with users to help define requirements to address business critical functions. As a Full Stack Developer, you will be part of a cross-functional team that’s responsible for the full software development life cycle from conception to deployment. To ensure that essential services are provided to the university community, the employee will be required to work outside their regular working hours as needed.
Assistant Director of Teaching and Learning with Technology Boston Main Campus
The Academic Technologies (AT) team at Northeastern University (NU) is currently seeking a talented individual to fill the role of Assistant Director of Teaching & Learning with Technology. Reporting to the Director of Academic Technologies, the Assistant Director of Teaching & Learning with Technology is responsible for the direct advisement of faculty in the appropriate use of technology in teaching and learning. The role will work closely with faculty and direct AT staff members to help design and implement innovative technology services and solutions that advance the teaching and learning mission of NU. This position is responsible for managing members of the AT team, and for providing input into the evolution of the learning technologies environment. Prioritization and goal setting will be essential to provide timely solutions for changing faculty pedagogical requirements. Collaboration across all areas of the Information Technology Services (ITS) division will be essential to effectively bring innovative teaching and learning technologies to scale across the NU global campus. Through effective collaboration and proactive outreach, the Assistant Director of Teaching & Learning with Technology will directly assist faculty and academic departments with curriculum development activities to ensure the seamless integration of technology into faculty courses.
Manager of Salesforce Development Services- Remote Opportunity Boston Main Campus, Remote
The Division of Information Technology Services is currently seeking a talented individual to fill the role of Manager, Salesforce Development Services. The Manager, Salesforce Development Services must work closely with the Quality Assurance Manager, Associate Director of Applications Development and the Project Managers, as well as other Directors and teams in the Information Technology Services Group. As the group manager, the Manager, Salesforce Development Services will ensure we are developing the needed features in a timely fashion. This individual will maintain a detailed schedule and assign tasks to developers and track these tasks. This individual will be responsible for ensuring their team has the proper equipment and software in place to perform their jobs. The Manager, Salesforce Development Services will also be responsible for understanding project priorities, balancing your resources among the various projects, and raising flags when problems occur. This group’s focus is on building Salesforce applications for our students, faculty and Staff. There will be other technologies and projects that will require the team to work on non-Salesforce applications when there is a high demand for those skills. Ensuring team versatility is a high priority. To ensure that essential services are provided to the university community, the employee will be required to work outside their regular working hours as needed.
Information Security Risk Manager and Compliance Manager Boston Main Campus
The primary role of the Risk and Compliance Manager will lead the strategic design, development, and implementation of a comprehensive risk management and compliance program in support of the university’s mission, partnering with teams in information technology services and across the university to manage security, privacy, and regulatory risks to the university and its constituents. The right individual for this role will have the ability to build and lead successful teams, experience with a variety of compliance frameworks, proficiency in technical concepts, and the ability to manage complex projects. The Risk and Compliance Manager reports to the Chief Information Security Officer.